Shipping Info

All the orders are shipped directly from the eCenturyWatches office to you via:

  • Poslaju (Peninsular & East Malaysia only).
  • DHL (International shipping) – shipping fees may require.

Shipping rate:

Free shipping to anywhere within Malaysia for all non-PO Box address.

Country Estimated Time of Arrival (ETA) Courier Shipping Per Item
Peninsular Malaysia 1 – 2 business days Post Laju Malaysia RM 8.00 Free !
East Malaysia 1 – 2 business days Post Laju Malaysia RM12.00 Free !

 

Shipping rate for International order:

Country Estimated Time of Arrival (ETA) Courier Shipping Per Item
United States (USA) / Canada / New Zealand / Australia 7 – 10 business days DHL Express WorldWide US$ 28
Europe 7 – 10 business days DHL Express WorldWide US$ 38

* Custom duties and taxes are not included in shipping charges as stated. You are responsible and liable for all custom duties, import tax, broker fees or other possible additional custom handling charges. Kindly check with your local custom department for these possible charges.

 

Same Day Shipping

We are able to ship the same day (Monday – Friday), provided the order is placed before 1.00pm (GMT +08.00). We cannot guarantee this but make every efforts to do so.

Same day shipping doesn’t apply to: 

  • International Orders.
  • Orders placed on Saturdays, Sundays, or holidays.
  • Orders for large props or Special Order items.

International Shipping:

eCenturyWatches ships to over 200 countries via DHL Express Worldwide. Once you have entered your shipping information, the shipping rates will be determined based on the estimated weight of your order including shipping materials, and your zip code.

Please note:

  • International shipment transit times from Malaysia may take 2 – 4 business days, and can vary based on DHL tariff zones from the date of shipment.
  • All transit times specified by DHL are subject to customs clearance.
  • Custom duties and taxes are not included in shipping charges as stated. You are responsible and liable for all custom duties, import tax, broker fees or other possible additional custom handling charges. Kindly check with your local custom department for these possible charges.

Proof of Delivery

All eCenturyWatches shipments will require an authorized signature at the time of delivery. Our carriers will not be able to release the shipment without a valid signature even if you have a signature release on file. This is to ensure that you will receive your order safely. If shipping to a resident address, please ensure that there will be someone at home to sign for the package (where an adult signature will be needed).

However, if no one will be home during day time, please phone our carrier (contact details shall be given to you) for the best delivery arrangement.

We will not be responsible for any losses once the parcel is at your doorstep without attendance.

Shipping Restrictions

We’re sorry. We do not make shipment to PO Box addresses.

If you have any inquiry about the shipping information, please do not hesitate to contact us [email protected]